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We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to help users with various disabilities access our website effectively.
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also aim to be compliant with the Americans with Disabilities Act (ADA) and the European Accessibility Act requirements. These guidelines and regulations explain how to make web content more accessible to people with a wide range of disabilities. We acknowledge that some aspects of our website may not yet achieve full compliance, and we are actively working to address these areas.
Our website implements the Accessibly App, which provides a variety of tools to enhance website accessibility:
Despite our best efforts to ensure accessibility, there may be some limitations. Content provided by third parties, user-generated content, or certain legacy pages may not be fully accessible. We are continuously working to improve our website's accessibility.
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us. We are committed to addressing these issues promptly.
The accessibility features on this website are provided through the Accessibly App, which utilizes several technologies including HTML, CSS, JavaScript, and various frameworks to enhance accessibility. Our implementation strives to be compatible with major screen readers and assistive technologies.
While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that our website will be accessible to all users under all circumstances. This website is provided 'as is' without any representations or warranties, express or implied.
In no event shall we be liable for any damages arising from or related to:
By using this website, you agree to hold us harmless from any claims related to website accessibility issues. We are committed to addressing accessibility barriers in good faith but cannot guarantee immediate resolution in all cases.
If you have any questions about our accessibility efforts or encounter any barriers while using our website, please contact us.
תיק שופינג ענק עם רצועות נשיאה ארוכות וכיס פנימי מרווח.
ממליצות לשלב עם קולקציית הקיץ שלנו למקסימום סטייל
חלק משיתוף הפעולה MASKITXTES
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Oversized tote bag with long shoulder straps and a spacious inner pocket.
We recommend pairing it with our summer collection for maximum style.
Part of the MASKIT x TES collaboration.
for an explanation of deliveries
For details on international shipping, please refer to the information below
משלוחים
משלוח עד הבית חינם בקנייה מעל ₪400 – זמן אספקה: 4–7 ימי עסקים (ימים א’-ה’)
בהזמנות מתחת ל-₪400 – עלות משלוח עד הבית: ₪25
בתקופות מבצע או ברכישת מוצרים שבמבצע – זמן האספקה עשוי להתארך עד 10 ימי עסקים
ניתן גם לבצע איסוף עצמי באחת מהחנויות – ללא עלות. הודעה תישלח ברגע שההזמנה תהיה מוכנה
לתשומת לבכם: בעקבות המצב הביטחוני, ייתכנו עיכובים בזמני המשלוח. אנו עושים כל מאמץ על מנת שההזמנה תגיע אליכם בהקדם ובצורה בטוחה
החלפות והחזרות
משכית עושה כל שביכולתה להציע ללקוחותיה מוצרים איכותיים. אם לא הייתם מרוצים מהמוצר, ניתן להחליפו או להחזירו לפי התנאים הבאים
המוצר חייב להיות חדש, לא נעשה בו שימוש, לא נגרם לו נזק, והוא באריזתו המקורית עם התווית
ביטול עסקה יתבצע לאחר החזרת המוצר, וההחזר הכספי יינתן לפי אופן התשלום שבוצע בעת הרכישה
החלפת פריט או מידה
החלפה ראשונה עם שליח – ללא עלות. ניתן לפנות לשירות הלקוחות ב-ONLINE.MASKIT@GMAIL.COM או בוואטסאפ ל0527004720
החלפה שנייה עם שליח בעלות של ₪25
ניתן להחליף גם בחנויות משכית לאחר תיאום עם שירות הלקוחות
החלפת פריט במחיר מלא
ניתן להחליף בתוך 14 ימים מיום הרכישה או מיום קבלת החבילה
בעסקה עם אדם עם מוגבלות, אזרח ותיק או עולה חדש, ניתן לבטל בתוך 4 חודשים
החלפת פריט במחיר מבצע
• ניתן להחליף בתוך 7 ימים מיום הרכישה או מיום קבלת החבילה
בעסקה עם אדם עם מוגבלות, אזרח ותיק או עולה חדש, ניתן לבטל בתוך 4 חודשים
החזרת פריט
ניתן להחזיר באמצעות שירותי השילוח של משכית בתשלום של ₪25, או בחנויות משכית לאחר תיאום עם שירות הלקוחות
ביטול עסקה עבור פריט במחיר מבצע
ניתן לבטל בתוך 7 ימים מיום הרכישה או מיום קבלת החבילה
בעסקה עם אדם עם מוגבלות, אזרח ותיק או עולה חדש, ניתן לבטל בתוך 4 חודשים
מימוש נקודות מועדון
אין אפשרות לממש נקודות מועדון ברכישה באתר
לפרטים נוספים ראה
לכל שאלה או צורך – נשמח לעמוד לשירותכן
שירות הלקוחות שלנו במספר 054-5313911 זמין בימים א’-ה’, בין השעות 10:00–16:00
ובמייל
Domestic Shipping & Delivery (within Israel)
We’re committed to delivering your order as quickly and efficiently as possible within Israel. Please find all the details you need regarding domestic shipping below
Shipping Costs & Delivery Times
We offer free delivery on orders over 400 NIS
For orders under 400 NIS, the shipping cost is 25 NIS
Delivery times typically range from 2–5 business days, depending on your location
Order Processing & Delivery
Once your order is processed, you will receive an email confirmation with tracking details. Please note that deliveries are made from Sunday to Thursday, excluding public holidays
Customer Service
If you have any questions about your order or need assistance with shipping, our customer service team is available from Sunday to Thursday, 10:00–16:00
Feel free to contact us by phone at
+972545313911
Or via email at
Important Notice
While we make every effort to deliver your order within the estimated time frame, please note that delivery times are estimates and may vary based on factors beyond our control, such as weather conditions or courier delays
International Shipping Policy
Thank you for shopping with us! We want to make sure your shopping experience is as smooth as possible. Please review the following details regarding international shipping
Shipping Costs & Delivery Times
For orders under $1,000, the shipping fee is $50
For orders over $1,000, we are pleased to offer free shipping
Estimated Delivery Time
International shipments can take up to 21 business days to arrive. Please note that this is an estimate, and actual delivery times may vary
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information and the relevant delivery details. This allows you to easily monitor the status of your package
Phone Number Requirement
For international deliveries, the shipping carrier may need your phone number for coordination purposes, including delivery and customs clearance (if required). Kindly ensure that you provide an accurate and valid phone number during checkout to avoid any delays
Customs, Duties, and Taxes
Please be aware that your order may be subject to import duties, taxes, or other fees when it arrives in your country. These charges are the responsibility of the customer and are not included in the cost of shipping
Important Notice About Refused Shipments
If a package is refused for any reason, the customer will be responsible for the return shipping charges and any applicable customs fees. These costs will be deducted from any refund issued
Delivery Delays
While we strive to ensure timely delivery, please note that delivery times are estimates and may be affected by factors outside of our control, such as customs processing or shipping carrier delays. Maskit is not responsible for delays caused by customs, third-party carriers, or any other external factors
We appreciate your understanding and cooperation. If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team
Customer Service
Our customer service team is available from Sunday to Thursday, 10:00 AM–04:00 PM
Feel free to contact us by phone at
+972545313911
Or via email at
Maskit strives to offer high-quality products to our customers. If you are not satisfied with your purchase, you may exchange or return the item according to the following conditions:• The item must be unused, undamaged, in its original packaging, and with the original tags.
• A transaction cancellation will be processed once the item is returned, and a refund will be issued based on the original payment method.
Exchanging an Item or Size:
• First exchange with courier – free of charge. You can contact our customer service atONLINE.MASKIT@GMAIL.COM or via WhatsApp at +972 527004720
• Second exchange with courier at a cost of 25 NIS
• Exchanges can also be made at any of our Maskit stores after coordinating with customer service
Exchanging a Full-Priced Item
Exchanges are available within 14 days from the purchase date or the date of receipt of the package.
For transactions with a person with a disability, senior citizens, or new immigrants, exchanges can be made within 4 months
Exchanging a Sale Item
Exchanges are available within 7 days from the purchase date or the date of receipt of the package.
For transactions with a person with a disability, senior citizens, or new immigrants, exchanges can be made within 4 months
Returning an Item
You may return an item using Maskit's shipping service for a fee of 25 NIS, or return it at one of our Maskit stores (Jaffa, Hod Hasharon, Ramat Hasharon) after coordinating with customer service
Canceling a Sale Transaction
Returns can be made within 7 days from the purchase date or the date of receipt of the package.
For transactions with a person with a disability, senior citizens, or new immigrants, cancellations can be made within 4 months
Using Loyalty Points
Cancellation of a transaction made with loyalty points will only be allowed if the item is returned in its original packaging and has not been used.
Products purchased with points cannot be refunded for money, nor can they be exchanged for other products
Customer Service
Our customer service team is available from Sunday to Thursday, 10:00 AM–04:00 PM
Feel free to contact us by phone at
+972545313911
Or via email at