1.1. The Maskit.com website (hereinafter: the " Website ") is a website, which is an online store for the sale of products and services to consumers in Israel (hereinafter: the " Products "). The owner and operator of the website is the company " Mishchit Beit Design Ltd. P.F. 514902477 (hereinafter: " the company ").
or 1.2. The provisions of this regulation will apply to any action you take on the website, and will form the legal basis for any matter between you and the company. Therefore, you are requested to read these regulations in full and carefully. Browsing and/or any action on the site constitutes your agreement to accept and follow the regulations. Therefore, if you do not agree to any of its terms, you are requested not to make any use of the site.
o 1.4. The company reserves the right to change the regulations from time to time at its sole discretion and without the need to give notice and/or advance notice.
or 1.5. The user agrees that the company's computer records regarding the actions carried out through the site will be prima facie evidence of the correctness of the actions.
o 1.6. The photographs and/or drawings of the products displayed on the website are for illustration only and do not bind the company and/or the operators of the website and/or anyone on their behalf. It is agreed and clarified that the company will make a reasonable commercial effort to present to website users photos and data as accurate as possible regarding the products. A pen error was made in describing which of the products, this will not bind the company. The color catalog on the website is intended for illustration only and there may be differences between the colors shown on the website, some or all, and the colors actually sold. A mistake was made in the description of the color and/or the visibility of the color and/or the way the color appears on the user's screen, this will not obligate the company.
o 1.7. For the sake of good order, it will be clarified that graphic editing has been used in the site's images, including for the purpose of narrowing body circumferences.
o 1.8. The company does not undertake to keep stock of all the products whose pictures appear on the website.
o 1.9. The company does its best to ensure that the information presented on the website is the most complete and accurate information, but it will be clarified that, in good faith, inaccuracies or errors may appear in it, for which the company and/or anyone on its behalf will not bear any responsibility arising from or related to them.
or 1.10. The company may update the prices of the products on the website and the shipping rates from time to time and without the need for prior notice. The valid price in relation to the order placed is the price that was published when the order process was completed (which includes the delivery of credit card information). If the prices were updated before completing the order process, the website user will be charged according to the updated prices.
o 1.11. The company may offer promotions, benefits and discounts on the website. The company is entitled at any time, at its sole discretion, to stop these promotions, benefits and discounts, to replace or change them, without the need to give any advance notice, unless otherwise stated in the regulations of the relevant promotion.
o 1.13. The company makes no commitment, because the prices of the products on the website are discounted from the prices of the products at the points of sale and the prices on the website should not be relied on as if the company had committed to offer them at a discounted price.
- The right/eligibility to use the site
o 2.1. Any user may order and make purchases, subject to the fulfillment of the cumulative conditions listed below:
- 2.1.1. The user is qualified to perform binding legal actions.
- 2.1.2 The user is an adult, over the age of 18, and has an e-mail address.
- 2.1.3. The user has a valid credit card legally issued by one of the credit card companies also active in Israel.
- 2.1.4. The user of the site confirms his inclusion in the company's direct mail system via email, landline or mobile phone, text messages, mail and fax in accordance with the provisions of the Communications Law (Bezeq and Broadcasts) (Amendment No. 40), 2008
- 2.1.5 You can be removed from the mailing list by clicking on the "remove" button which is fixed in the advertisement messages - Nir@maskit.com as well as in the email message
- o 2.2. The company reserves the right to prevent access to the website and/or parts of it, to any user, including users who have previously used the website, all at the company's sole discretion and without the need for prior notice, and this without detracting from any other remedy available to it according to any law.
or 2.3. The company is entitled to stop the activity of the website, in whole or in part, for a limited time or permanently, to reduce and/or limit it, all without any prior notice.
2.4 Without detracting from the above, the company may prevent use of the website, the user or the general public in any case where:
- 2.4.1 A condition of this regulation has been violated;
- 2.4.2 incorrect and/or incomplete details were provided by a user;
- 2.4.3 An act or an omission has been committed that could lead to a fear of harm to the company and/or the website and/or the information appearing on the website and/or other users.
- The manner of sale
3.1. The company allows the user to purchase various products through the website (hereinafter: " Order ").
3.2. For each product offered for sale, an "action page" is displayed, the product offered for sale, and the sale price (hereinafter: " action page ").
3.3. To order a product, you must first select the desired product, including size, color and quantity. After that, basic details such as name, address, e-mail address, phone number and credit card number must be typed (hereinafter: " order form ") and then the user becomes the "performer of the action". In order for the order to be carried out quickly and without problems, it is necessary to provide the correct details, otherwise the company will not be able to guarantee the execution of the order. If incorrect details are provided when placing the order, the company will not be able to guarantee that the products will reach their destination. In the event that the products are returned to the company due to incorrect details, the operator will be charged for shipping and handling fees. Make sure to fill in accurate and up-to-date details.
3.4. After performing the operation, the credit card details will be verified through the clearing company and after receiving approval from the credit company and performing the CHECK OUT operation by the operator of the operation, an appropriate notification will be given that the operation has been approved, emphasizing that the order will be completed into a purchase only after the company receives approval from the company The credit cards for the execution of the charge, in accordance with the work procedures that exist between them and the company. Confirmation of the execution of the order will be sent to the e-mail address entered by the operator of the action.
3.5. The site uses a PCI-DSS standard encryption system. The company will not be held responsible for any damage of any kind, indirect or direct, caused to the operator or anyone on his behalf, if this information is lost or reaches a hostile party and/or is used without authorization.
3.6. It will be clarified and emphasized that the sending of the e-mail does not constitute evidence of the performance of an action and does not bind the company. The records of the company's data processing computer, which maintains a computerized record of all operations on the aforementioned site, will constitute prima facie evidence of what is stated therein.
3.7. The operator of the operation will be charged for the cost of the product or service purchased by him, through the credit card, after the operation has been performed.
3.8. Submitting false information knowingly or without authorization may constitute a criminal offense. Civil and/or criminal legal measures may be taken against the sender of false information, including claims for damages for damages caused to the company due to the disruption of the sales procedures.
3.9. In the event that the transaction was not approved by the credit company, the operator of the operation will receive an appropriate notification. In order to complete the order and make the purchase, the operator of the operation will be required to establish a telephone contact with the company's customer service center. It will be clarified and emphasized that the operation of ordering and purchasing will be considered complete only after the verification of the credit information and the confirmation of the payment By the operator of the operation and the credit company. In the aforementioned case, the delivery dates will be calculated only from the date of approval of the transaction by the credit card company. Without final approval from the credit company regarding the order and purchase operation, the order will be void and the company will not be obligated to the operator in any way, including keeping the product in stock.
3.10. The purchase can be completed by providing credit information to the company's call center. In such a case, the order and purchase operation will be considered complete only after the credit information has been provided by the person performing the operation and the approval of the credit company has been received. In the aforementioned case, the delivery dates will be calculated only from the date of approval of the transaction by the credit card company. It should be clarified and emphasized that if the operator of the operation chose the option of establishing telephone contact for the purpose of receiving the credit information, and the operator of the operation did not contact the company by telephone and/or via e-mail within 7 days From the date of referral, the company will be entitled to cancel the order and purchase.
3.11. Confirmation of the order and purchase operation and the company's commitment to supply, is conditional on the product being actually available in the company's warehouse stock at the requested delivery date and/or at the order date. It should be emphasized and clarified that there may be situations in which, although a certain product is shown on the website as being in stock, in fact it is not in stock and cannot be delivered - in these situations the order will be canceled and the operator of the operation will not have any claim and/or claim in this regard for any type of damage, including damage direct or indirect damage, which was caused to him and/or to a third party, subject to the return of the amount paid to the company by the customer as an exclusive remedy.
- The method of sale
o 4.1. The sale on the site is a normal sale method for all intents and purposes. Regular sale is the sale of products at a predetermined price until the stock runs out. The user selects a product and makes the purchase according to the instructions on the website. The company reserves the right to add or change the sales methods available on the website.
- Delivery, transport and delivery times
5.1. The company will arrange for the delivery of any product purchased by a website user to the address in Israel specified by him when placing the order and purchase. The company will work to deliver the products in accordance with the delivery conditions stated on the products' operation page. The company undertakes to supply only a product that has been paid for in full by credit card as detailed below.
5.2. The company will not be responsible for any malfunction in the service and/or the website and/or delay or delay in delivery and/or non-delivery caused by force majeure and/or events beyond the control of the company including strikes, shutdowns, computer failures, telephone system or other communication systems , war, military operation, hostilities, emergency situations, natural disasters, epidemic (including the spread of the corona virus) or any other reason beyond the control of the company (hereinafter: "Force Majeure" ) .
5.3. In areas that are restricted to access from a security point of view, the company will be entitled to make the products available to users in an acceptable nearby place, which will be coordinated with them in advance.
5.4. Subject to the exceptions stated in these regulations, the purchased product will be delivered through a shipping company.
All deliveries are paid for by the user, unless otherwise determined by the company.
5.5. The delivery date of the products detailed on the action page is on the working days counted from the day of the order, which is the day of receipt of the approval for the transaction from the customer's credit card company (Sundays to Thursdays, excluding Fridays, Saturdays, holiday eves and holidays). The company does its best to advance the delivery date and/or adapt to the customer's needs, subject to the shipping company's policy.
- Customer Service
6.1. For questions about the products displayed on the website, you can contact the company's service representatives via the "Contact Us" page on the website.
6.2. The details of the manufacturer or importer will appear on the product that will be sent to you. In cases where the information is not available, you can contact the company via phone, fax or e-mail customer service.
6.3 For more details about the website and its activity, you can contact the company's customer service by e-mail firstname.lastname@example.org and Whatsapp 052-5026914.
6.4. Customer service representatives will be happy to be at your service for any question regarding the purchase process and any other issue in order to make the purchase experience pleasant and simple and fast.
7.1 What is stated in these regulations is subject to the Consumer Protection Law, 1981-1981 (hereinafter: " the law ") and its regulations. In any case of contradiction and/or inconsistency between what is stated in these regulations and the provisions of the law, the provisions of the law shall prevail.
7.2 Cancellation of a transaction will be carried out by sending a cancellation notice (hereinafter: " cancellation notice ") in one of the following ways:
- 7.2.1 by e-mail email@example.com
- 7.2.2 on Whatsapp 052-5026914.
- 7.2.3 By registered mail to the address H. Bayer 48
- 7.2.4 In a verbal message to the company representative at the address H. Bayer 48
7.3 The user may cancel the transaction he made on the website in accordance with the provisions of the law and receive a refund for it, all subject to the following:
7.3.1 The user will be entitled to cancel the purchase transaction from the date of execution and up to 14 days from the date of receipt of the products or from the date of receipt of the document containing the details listed in section 14c(b) of the law (whichever is later). Notwithstanding the foregoing, a user who is a person with a disability, a senior citizen or a new immigrant, as these terms are defined below, may cancel the purchase transaction within 4 months from the date of its execution, from the date of receipt of the product subject to the transaction or from the date of receipt of the document containing the details listed in section 14c(b) of the law , according to the case, according to the later, provided that the entering into the transaction included a conversation between the representatives of the site and the user, including a conversation through electronic communication. In this section: "A person with a disability" - as defined in the Law on Equal Rights for Persons with Disabilities, 5588-1998; "Senior citizen" - a person who has reached the age of 65; "A new immigrant" - a person who has not yet passed five years from the day he was issued an immigrant certificate or Certificate of Eligibility.
- 7.3.2 If a user who is a person with a disability, a senior citizen or a new immigrant has requested to cancel a purchase transaction, the website representatives may require him to show them a certificate proving that he is a person with a disability, a senior citizen or a new immigrant. In accordance with the aforementioned requirement, the user will present to the representatives of the site one of the documents listed in section 14C1(d) of the law, as the case may be, or provide them with a copy of it, including through electronic communication.
- 7.3.3 To the extent that the user received the product subject to cancellation, he will make it available to the company at the place where it was delivered and will notify the company of this. The product must be returned in its original packaging and without damage and/or defect of any kind.
- 7.3.4 A refund will be made by crediting the credit card on which the transaction was made or in the manner in which the payment was made (as long as it is made by other means), and this will not be later than 7 business days from the date of receipt of the cancellation notice.
- 7.3.5 In the event that a user cancels a transaction according to the provisions of these regulations that is not due to a defect in the product he purchased or due to a discrepancy between the product he purchased and the details provided to him according to sections 14c(b) of the law or due to the failure to deliver the product he purchased on the date set by the company or due to another violation on the part of the company of terms of sale, the company may, at its discretion, charge a cancellation fee at a rate not exceeding 5% of the price of the purchased product or NIS 100, whichever is lower. The user shall indicate his name and identity number in each cancellation notice.
- Cancellation of a purchase transaction by the company and termination of website activity:
8.1. In any case in which, due to force majeure, the company is prevented from managing the website properly, delivering the products or fulfilling another of its obligations, the company will be entitled to cancel the contract with the users, all or some of them.
8.2 If there are changes in the tax rates and/or levies applicable to the products and/or services between the date of publication of the product and/or its purchase on the website and the scheduled delivery date according to the conditions of purchase of the product and/or service, the company may cancel the contract with the users, all or Some of them and/or to stop the site's activity.
8.3 Without detracting from the above, if after the completion of an order and purchase it is discovered that the product is out of stock, the company may cancel the purchase transaction or offer an alternative product of equivalent value.
8.4 If there is an error in printing, in the description of the product and/or service, in its price, in the terms of payment, in the image of the product or in any other printing material or in the information received from the user, the company may cancel the specific purchase transaction and entitle the customer to a refund of the amount actually paid.
- Warranty and service
The company will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user and/or to a third party, as a result of use or purchase through the website, other than according to these regulations - whatever the cause of the claim - including loss of income and/or prevention profit they will make for any reason.
9.2. In any case, the company will not bear any responsibility that exceeds the value of the purchased product, as well as, for any damage that is not direct.
9.3. The company is not responsible for the use made by the user that is not in accordance with the instructions of the manufacturer and/or the company, including washing and/or any other use of the products sold through the website.
9.4. The company's management will do its best to deliver quality products at the requested time. If the user believes that the product he purchased through the website or the services has any defect, he is invited to contact customer service by phone , or by e-mail firstname.lastname@example.org and the company will handle the request as soon as possible
- Intellectual Property
10.1. All intellectual property rights in the company, including the patents, copyrights, models, methods and trade secrets, are the property of the company only. These rights apply, among other things, to the graphic design of the company's website, its databases (including product lists, product descriptions, etc.), the website's computer code, its Internet address and any other detail related to its operation.
10.2. Do not copy, reproduce, distribute, sell, market and translate any information from the site (including trademarks, images, texts and computer code) without receiving the express written permission of the company in advance.
10.3. You may not make any commercial use of the data published by the company, in the company's database, in the product lists appearing on the website or in other details published within it without obtaining the company's prior written consent.
10.4. The company name as well as the brand name (continued; MASKIT), the company's trademarks (whether registered or not) - are all the property of the company only. Do not use them without obtaining the company's prior written consent.
10.5. Icons Any information and/or display that appears on the site, including graphics, design, verbal presentation, trademarks, logos, and the editing and presentation of these, are the exclusive property of the company. Any use of this property of the company will be made according to the provisions of this regulation only.
10.6. Do not make any use of any trademark or design of a product or model appearing on the website or in the photographs found on the website, which are the intellectual property of the company.
- Additional conditions
12.1. The company is not responsible for the content published in the links on the website that lead to other websites that can be reached through the same link, if there are any. The company does not guarantee that the link will lead the user to an active website.
12.2. The interpretation and enforcement of these regulations and/or any action or conflict arising from it, will be done in accordance with the laws of the State of Israel, and will be clarified, if necessary, in the court in Tel Aviv-Jaffa.
12.3. In the presentation of the stores, products and/or services presented on this website, there is no expression of opinion about them, their nature or quality by the company.
12.4. Unless otherwise stated, any mention of the company in these regulations means the company (Mishchit Beit Design Ltd.) including its related companies, its shareholders, its officers and anyone on its behalf.